Research

Understanding models before putting them into important workflows.

Our research combines model evaluation, interpretability, human feedback, and product telemetry to make AI systems more predictable and useful.

Evaluation lab

Scenario tests for reasoning, factuality, refusal behavior, and tool use.

Interpretability

Work to explain model patterns and identify failure modes earlier.

Applied safety

Controls and policies that make deployment decisions easier for teams.

Journal

Updates from AI CHAT.

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AI CHAT journal

How we evaluate helpfulness before a model reaches customers.

A practical guide to grounded answers.

New connectors for enterprise knowledge bases.

AI CHAT opens a new applied safety lab.

Principles

Build AI that is understandable, useful, and easy to govern.

Every AI CHAT product is shaped by clear evaluation, explicit boundaries, and practical controls for the people who use it.

01

Transparent behavior

Answers include context, assumptions, and uncertainty when the task calls for it.

02

Enterprise control

Teams can define data boundaries, review usage, and connect AI to approved tools only.

03

Measured progress

New capabilities ship with evals, monitoring, and rollback paths for production use.

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